Delivery and Returns
DUE TO CHANGING UK REGULATIONS AND COVID-19, THERE MAY BE SOME DELAYS WITH SHIPPING. THANK YOU FOR YOUR PATIENCE DURING THIS TIME.
UK SHIPPING is free of charge. Please allow 3-5 working days for delivery.
All UK Orders are shipped via Royal Mail First Class Recorded Delivery, FREE of charge.
Orders will be dispatched within 24 hours, and will usually be received within 2-3 days.
TRACKED & SIGNED UK DELIVERY
Royal Mail Special Delivery; Guaranteed next day delivery, please note that during busy periods and sale we cannot guarantee that your package will be depatched on the same day the order is placed. Please allow two business days during these peak times. A signature is required for this service.
We are still shipping to Europe as normal but customers are responsible for paying any import duties & taxes which may be charged upon delivery.
Expedited international delivery is available at an additional cost - please contact email@example.com
International orders will be shipped via Royal Mail International Signed For delivery. A tracking number will be provided following dispatch. Items usually arrive within 5-7 working days however please note that international shipments can take up to 3 weeks. Customers are responsible for paying any import duties & taxes that may be charged upon arrival.
You are always entitled to an exchange or refund within 14 days after that you have received your package. If you are not satisfied with your purchase, simply contact us at firstname.lastname@example.org and we will provide a return address.
Returned items must be in the original condition they arrived in with any boxes or labels still intact. Please contact us as soon as possible once you receive your item if you wish to return your item. Goods must arrive within the 14 day refund or exchange period to be eligible for a refund or exchange.
Unfortunately, at this time we cannot provide free returns.
The refund/exchange will not be processed until we have received the package back at our showroom. Please note Grumble X Co does not accept liability for returned goods.
Please allow 3-5 days working days for your money to show up in your account. We recommend that you send your returns using a recorded or signed for service post and that you retain proof of postage.